Terms of Service - Retell AI
Last Updated: March 13, 2024
This Agreement is between Retell AI Inc. (Owner of Retell AI) and the person (natural or legal) accessing or using the Product. These Terms of Service (“Terms”) are an agreement between Retell AI Inc. (“Retell AI,” “we,” “us” etc.) and you and govern your use of the Site (as hereinafter defined) and all information on or submitted through it. www.retellai.com is offered to you conditioned on your acceptance without modification of the terms, conditions, and notices contained herein, including but not limited to Retell AI Inc’s Privacy Policy (the “Privacy Policy”), as amended from time to time.
If you are accessing or using the Product on behalf of your company, you certify that you have the authority to accept this Agreement on behalf of your firm. By signing up, accessing, or using the Product, Customer acknowledges its acceptance of this Agreement and consents to be bound by the terms and conditions of this Agreement.
Do not use the Site if you do not agree to the Terms or if your jurisdiction will not honour them. Persons under the age of 13 are not authorized to use the Site.
WHEREAS:
"Retell AI" is a Devtool Site that enables you to build a voice AI into your product. Our service includes a versatile API for anyone building an AI for voice interactions, number provisioning, call handling, and a dashboard for customization and integration, such as AI call agents, AI coaching apps, or AI lifelike companions.
The pricing pages of the Provider offer information on the various parts of the Product and their corresponding plans/prices. Customer will pay Provider costs throughout the Payment Period in accordance with the Product tier chosen at account creation and Customer's usage during each Subscription Period. Provider may alter the price of the product by notifying the customer (by email or notice within the product) at least seven days in advance. The updated price will take effect at the beginning of the following subscription period.
Beyond the standard technical support, Retell AI offers customized professional services which include personalized consultations, advanced implementation assistance, optimization strategies, and more, tailored to your specific needs. Please contact us at [email protected] with any questions or requests, and a member of our team will help you choose the services and solutions that will be most suitable to meet your needs.
Customer: The company or person who accesses or uses the Product. Where this Agreement is entered into on behalf of a company, the use of the word "Customer" in the Agreement will mean that company.
Effective Date: The date Customer first accepts this Agreement.
Invoice Period: Monthly
Payment Period: 1 day from date of invoice
Provider: Retell AI Inc. (Owner of Retell AI)
Subscription Start Date: Date of Sign Up
Subscription Period: Pay-as-you-go, Invoiced Monthly